Privacy policy

Welcome to Uncle’s Ice Cream Aloha Shop!

This Privacy Policy applies when you visit Uncle’s Ice Cream Aloha Shop website located at unclesicecream.myshopify.com (hereinafter “the website”), including when you purchase any products available on the website (collectively referred to as the “Services”). The website is controlled by Uncle’s Ice Cream, a business operating from its offices located in Hawaii, and Nevada, United States of America (hereinafter “the Company,” “we,” “us,” or “our”).

This Privacy Policy describes:

  • What personal information we collect from you when you visit the website or purchase a product;
  • How we use and store your personal information;
  • When we may disclose your personal information to third parties;
  • The security of your personal information.

Unless expressly defined otherwise, the terminology used in this Privacy Policy shall have the same meaning as defined in our Terms of Use. All references in this Privacy Policy to “you” or “your” refer to the individual who accesses the website and/or otherwise uses our Services.

Table of Contents
  • Your Consent
  • Who is covered by this Privacy Policy?
  • What personal information do we collect?
  • Disclosing your personal information
    • Our third-party Service Providers
    • Payment Processors
    • Commercial transactions
    • Valid requestions for information
    • Legal action
    • Email distribution tools
  • California Residents
  • Do Not Track (DNT)
  • Children’s Privacy
  • Security of your personal information
  • Third-Party Links
  • Changes
  • Contact us
1. Your Consent

Please review this privacy policy carefully prior to using our Services. By submitting your personal information through the website, you consent to our collection, processing, disclosure, and storage of your personal information as outlined in this Privacy Policy.

IF YOU DO NOT AGREE WITH OUR PRIVACY PRACTICES AS OUTLINED IN THIS PRIVACY POLICY, YOU SHOULD IMMEDIATELY CEASE THE USE OF OUR SERVICES.

2. Who is covered by this Privacy Policy?

This Privacy Policy covers our website visitors, those who subscribe to our mailing list, and customers who place an order through the website.

3. What personal information do we collect?

Personal information’ refers to any item of information that can be used to identify you as an individual. Your personal information includes but is not limited to your name, email address, delivery address, social media handles, and even your IP address.

There is some personal information that you voluntarily provide us when you use our Services and other personal information that we can collect automatically from your use of our Services.

You may decline to submit any voluntarily submitted personal information; however, you understand that your refusal to provide any information required to deliver our Services may result in us not being able to deliver that Service to you.We collect and use your personal information:

3.1.When you email us
When you send us an email, you provide us with your name, email address, and any other personal information contained in your message.
We use this information to understand and respond to your message and take other actions required to service your request.
3.2. When you purchase a product from our website

When you place your order on our website, you provide us with your name, email address, shipping address, and your billing address (as required by the payment processor). We do not directly collect and store any payment information from you. All payment information is collected directly by the payment processor in accordance with their legal agreements.

We use this information to process your order, to resolve any disputes arising with your order, to say thank you as well as for our accounting purposes.

3.3. When you register an account

When registering your account you will be added to a database which will receive regular product updates and promotional offers. You have the option to opt out at any time.  

3.4. Automatically collected technical data

We may automatically collect some data from you when you access our websites, such as your Internet Protocol (IP) address, browser type, version, date and time of your visit, pages and duration of your visit, etc. We use this information to maintain our website and improve your user experience.

3.5.Cookies Data

Where required by law, we use cookies on our website with your consent. You can tell your browser to decline all non-essential cookies or indicate when a cookie is being sent. Please note that if you decide to decline cookies, you may not be able to use some parts of our website.

    • Google Analytics

We may use Google analytics services on our website. Google Analytics is owned and operated by Google LLC. Google Analytics uses cookies stored on your computer to evaluate your use of our website. All information collected from you is stored on Google’s servers in the United States of America. 

You can stop these cookies from being stored on your computer by installing the browser plug-in available here.

4. Disclosing your personal information
We do not sell your personal information to any third party.

There are some circumstances when we may disclose your personal information to third parties, including:

  • Our third-party Service Providers: We may use third-party service providers who will receive access to your personal information to the extent necessary to deliver our website and/or fulfillment of your order on our behalf.
  • Payment Processors: When you order a product, your payment information is collected and processed by our selected payment gateways.
  • Commercial transactions:  If we undergo a merger, acquisition, or any other commercial transaction such as the sale of our business, your personal information will be disclosed to the other entity as part of initial due diligence and will be transferred to the new entity if we conclude the commercial transaction.
  • Valid requests for information:  When we receive valid requests for information from any local and international government authorities, law enforcement bodies, or courts of law, we may share your personal information with such bodies for compliance with the law.
  • Legal Action.  If we are ever involved in any legal action arising from our agreement with you, we may disclose your personal information to the extent required to assert our rights or defend any claims against us.
  • Email distribution tools: We may make use of third-party email distribution tools to send marketing emails to our subscribers. If you subscribe to receive our newsletter, your name and email address will be stored on these email distribution tools.
5. California Residents

If you are a California resident, once a calendar year, you may request information regarding the disclosure of your personal information by us to third parties for their direct marketing purposes. If you wish to make a request, please contact us at
aloha@unclesicecream.com with “Request for California Privacy Information” in the subject line. We will make our best effort to respond to you within 30 days.

6.  Do Not Track (DNT)

Please note that we do not respond to DNT signals by changing our information collection and use practices. For details, including how to turn on Do Not Track, please visit www.donottrack.us.

7.  Children’s Privacy

We do not target our website to anyone under the age of thirteen (13) years ("Children"). If you are the parent or legal guardian of a child who you believe has provided us with his/her personally identifiable information, please contact us, and we will immediately investigate the matter and take appropriate steps.

8.  Security of your personal information

We care about the security of your personal information, and we use industry best practices to ensure that your information is protected from all unauthorized access, use, modification, destruction, and accidental loss. However, the technical realities of our present world mean that despite our best efforts, no mode of digital storage and transmission of information over the internet is completely secure. Therefore, we cannot offer you any guarantees as to the security of the data that we store. 9

9. Third-Party Links

Our website may contain links that will redirect you to third-party websites. Such third-party websites are not owned or operated by us. These third-party websites are governed by their own legal Terms and Conditions and Privacy Policy. We advise you to review all third-party Terms and Privacy Policy before making use of such websites. You understand that the presence of any third-party links on our website does not constitute an endorsement of such a third party, and we cannot be held responsible for such a third party’s actions.

10. Changes

We may amend this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will notify you by email (if you have consented to receive communication from us) or by updating the last modified date on the top of the webpage where this Privacy Policy appears. It is solely your responsibility to periodically review this Privacy Policy to familiarize yourself with any changes.

11. Contact us

If you have any questions relating to our privacy practices, this Privacy Policy, or if you wish to exercise your rights, please contact us at:

E-mail: alohashop@unclesicecream.com

Address: Uncle’s Ice Cream, 3020 N Walnut Rd, Suite 130, Sunrise Manor, NV 89115